Privacy Policy
We are committed to protecting your personal and medical information.
Last Updated: May 1, 2026
1. Introduction
DivineMedicare ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
By using our website, services, and contacting us, you agree to the collection and use of information in accordance with this policy.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier, title, and date of birth.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Health & Medical Data includes information regarding your current medical condition, medical history, treatments required, and reports you choose to share with us to get quotes from hospitals.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, products, and services.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., matching you with a clinic).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To provide you with information, products, or services that you request from us, including personalized medical treatment quotes.
4. Sharing of Your Information
To provide our medical concierge services, we must share your information with trusted third parties:
- Hospitals and Clinics: We share your Health & Medical Data with our verified partner hospitals to obtain accurate treatment quotes and treatment plans.
- Logistics Partners: We may share limited details with airlines, hotels, and transfer services if you book concierge services through us.
- Service Providers: IT and system administration services, data analytics (Google Analytics), and marketing platforms.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Google AdSense and Third-Party Advertising
We may use third-party advertising companies, including Google AdSense, to serve ads when you visit our website. These companies may use aggregated information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
- Google, as a third-party vendor, uses cookies to serve ads on our site.
- Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet.
- Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: