Thank you for choosing our medical and surgical products for your healthcare needs. We take pride in providing high-quality products and services to our customers.
Due to the nature of medical and surgical products, we regret to inform you that we do not accept returns or issue refunds on any items that have been purchased. This policy is in place to ensure the safety and well-being of all our customers, as we cannot guarantee the integrity of our products once they have left our facility.
However, we understand that there may be exceptional circumstances where a return or refund may be necessary. In these cases, please contact our customer service team, and we will do our best to assist you in finding a solution.
Please note that any request for a return or refund must be made within 3 days of receiving the item. The product must be unused, in its original packaging, and in a resalable condition. Our team will review each request on a case-by-case basis, and we reserve the right to deny any requests that do not meet our criteria.
We appreciate your understanding and cooperation in maintaining the safety and quality of our medical and surgical products. If you have any questions or concerns, please do not hesitate to contact us. Our team is always here to assist you in any way we can.